Terms of service

Welcome to Imania Luxe. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website.

1. About Imania Luxe

Imania Luxe is an online retailer offering premium fashion jewelry, handbags, and accessories.


2. Eligibility

By placing an order, you confirm that:

·       You are at least 18 years of age or have permission from a parent or legal guardian.

·       The information you provide is accurate and complete.

·       You are legally authorized to use the payment method provided.

3. Products

We strive to ensure that all product descriptions, images, colors, and specifications are accurate.

However:

·       Product colors may vary slightly depending on your device's display.

·       Measurements are approximate.

·       Minor variations in handcrafted items are normal and are not considered defects.

4. Pricing

·       All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

·       Prices are subject to change without prior notice.

·       Promotional prices are valid only during the specified promotional period.

·       Taxes and delivery charges (if applicable) will be shown during checkout.

5. Orders

After placing an order:

·       You will receive an order confirmation email or SMS.

·       Acceptance of your order occurs only after we process and confirm it.

·       We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or any other legitimate reason.

6. Payment

We may offer one or more of the following payment methods:

·       Cash on Delivery (COD)

·       Debit/Credit Cards

·       Bank Transfer

·       Digital Wallets

·       Other secure payment gateways available on Shopify

Orders will only be processed after payment verification where applicable.

7. Shipping & Delivery

Shipping times provided are estimates only.

Delivery may be delayed due to:

·       Public holidays

·       Weather conditions

·       Courier delays

·       Remote delivery locations

·       Circumstances beyond our control

Imania Luxe is not responsible for delays caused by third-party courier companies.

8. Order Cancellation

ü  Orders may be cancelled before they have been processed or shipped.

ü  Once an order has been dispatched, it cannot be cancelled.

ü  Please refer to our Order Cancellation Policy for complete details.

9. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Products showing signs of use, damage caused by customers, or missing original packaging may not qualify for return or refund.

10. Product Care

Customers are responsible for following the care instructions provided with each product.

Improper handling, misuse, accidental damage, exposure to chemicals, water, perfumes, or excessive force is not covered under any warranty or replacement policy.

11. Intellectual Property

All content on this website, including but not limited to:

·       Logos

·       Brand name

·       Images

·       Product photography

·       Graphics

·       Videos

·       Product descriptions

·       Website design

is the exclusive property of Imania Luxe and may not be copied, reproduced, distributed, or used without prior written permission.

 

12. User Conduct

You agree not to:

·       Use the website for unlawful purposes.

·       Attempt unauthorized access to our systems.

·       Upload malicious software or harmful code.

·       Misrepresent your identity.

·       Interfere with the operation or security of the website.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Imania Luxe shall not be liable for any indirect, incidental, special, or consequential damages arising from:

·       Use of our website

·       Purchase or use of our products

·       Delivery delays

·       Website interruptions

·       Technical errors

Our maximum liability shall not exceed the amount paid for the product purchased.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

15. Third-Party Links

Our website may contain links to third-party websites.

Imania Luxe is not responsible for the content, security, or privacy practices of those websites.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the competent courts of Pakistan.

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

 

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: imanialuxe.store@gmail.com

Website: www.imanialuxe.store